Service Writer/Dispatcher

Service Writer/Dispatcher

Located in the heart of the fertile Central Valley of California since 1950. Fowler Packing is one of the largest family owned farming operations in the Central Valley. We supply consistent quality products that can be found in the produce department of grocery stores nationwide under the SamSons and Peelz Labels.

JOB DESCRIPTION

Summary/Objective:The Ag Service Writer/Dispatcher will report concerns and addresses inquiries as necessary, writes reports of a vehicle’s and equipment’s condition, and delivers information to technician.

  • Standard Work Week:  Mon-Sat
  • Pay Type: Salaried
  • Employee Type: FT Exempt

Essential Functions:

  • Initiates automotive services and repairs by ascertaining performance problems and services requested
  • Verifies warranty and service contract coverage, developing estimates, writing repair orders, and maintaining records
  • Ascertains automotive problems and services by listening to customer’s description of problems, conducting inspections, taking test drives, checking vehicle maintenance records, and examining service schedules
  • Develops estimates by costing materials, supplies, and labor
  • Prepares repair orders
  • Other duties as assigned

Requirements:

  • 3+ years of experience in service advisor role strongly preferred
  • High school diploma, GED or equivalent
  • Valid CA driver’s license required
  • Ability to lift at least 75 lbs. repeatedly
  • Bilingual (Spanish)  preferred

 

Fowler Packing provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

 

 

 

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